Today could be described as "hostile." Scott and I have had three things going on today that just aren't pleasant.
First of all, is our van. One of the automatic sliding doors has never worked right and the dealership has had the car for three days now. They think they know how to fix it, but have literally taken apart the entire inside to replace an electrical componant. That part won't be in until possibly Tuesday, and they don't want to put the car back together until it is replaced. Mind you, our van is only two years old, and this is the eighth time we have brought it in for this issue. Yes, that's right. Eight times. I'm not saying its their fault... they are doing everything they can. But it is their product. So I asked them for a rental. They said no at first, but eventually saw my point (EIGHT TIMES!?!?) and I am now a not-so-proud drive of a Ford Focus. Oh well. I'm thankful for that.
Then there is the insurance hassle. I didn't personally notify my insurance company that I was pregnant until I was in my second trimester. Therefore, I will now be assessed a "penalty" that allows no out of pocket maximum, and will charge me for the first $200 for every service I receive while in the hospital having the babies. Never mind the documentation that I have showing that my doctor's office contacted them on 10/15/08 and received confirmation FROM THE INSURANCE COMPANY stating that I am in fact covered. So I got to write a wonderful letter of appeal today.
Finally, there is the medical and childcare reimbursement claim that we have. Basically this is a program that takes money straight out of my paycheck before taxes to reimburse us for childcare and medical expenses. Some how the company representatives are "unable" to receive emails from us containing the PDF claim forms and documentation that would reimburse us for over $700 of expenses. Four phone calls and seven emails later, still no luck.
Scott jokingly said the dealership probably added the word "hostile" next to my name in the computer. You know, I feel hostile today. But if we get these issues worked out, that would be great. (deep breath)